SAP Partner Summit for SME​


Frequently Asked Questions

COVID Information

If you can’t attend the event for COVID reasons or regulation changes in any of the three locations or your country of origin, your registration fee will be returned. This also applies to sponsors.

Where will the conferences be held?

The conferences will take place in three different locations over the course of three days each to accommodate the different regions of the world. They are as follows:


Bangkok, Thailand. May 9 – 10, 2023.  Queen Sirikit National Convention Center

Panama City, Panama. May 23 – 25, 2023. Panama Convention Center

Vienna, Austria. June 13 – 15, 2023. Austria Center Vienna

Do I need a visa to enter the any of the host countries? (Thailand, Panama, Austria)


For full details regarding obtaining a visa to visit Thailand, please visit the following link:



For full details regarding obtaining a visa to visit Thailand, please visit the following link:



For full details regarding obtaining a visa to visit Thailand, please visit the following link: Austria Visa and Entry Requirements

How do I register?

You can register by visiting our registration pages:

Panama City

Where do I book my stay?

You have the freedom to select the accommodation of your choice. Should you prefer to stay at one of our affiliated hotel options, you can do so by visiting the locations pages:

Panama City

Click on the event location that you plan to attend, and browse our affiliated accommodation options.

Please note that travel, airport transfers, accommodation, any meals outside of the event venue, and miscellaneous expenses will not be covered by SAP.

How much does the event cost?

The price for each Summit location ticket is:


Bangkok – May 9 – 10, 2023

Early Bird: 550 EUR – Deadline April 10th

Regular: 650 EUR


Panama – May 23 – 25, 2023

Early Bird: 720 USD – Deadline April 24th

Regular: 820 USD


Vienna – June 13 – 15, 2023

Early Bird: 660 EUR + 20% VAT = 792 EUR – Deadline May 15th

Regular: 770 EUR + 20% VAT = 924 EUR

Are there discounts?

Yes. When you buy four registration tickets at any time, you’ll get a fifth ticket free.

How do I pay?

You can pay via most major credit cards, PayPal, or by bank transfer.

Are meals included in my registration?

Meals provided during the event are included in your event registration. You can specify dietary restrictions when you register for the event.

Any meals purchased outside of the event venue will not be covered by SAP.

What is the refund policy?

Event registration is non-refundable. For issues related to travel visas, please contact:

What’s the event schedule?

You can find all the schedule information on each summit below:

Bangkok: Agenda
Panamá City: Agenda
Vienna: Agenda

How do I build my agenda?

You can view all event details on the SAP Partner Summit for SME mobile app Download link coming soon.

How will I receive event updates?

Attendees will receive event updates via email. (Please check spam folders when in doubt, and add to your safe list of email addresses.

Will there be a livestream of the event?

The event will not be available via livestream.

What is the dress code?

The dress code is business casual.

Can I send a friend in my place?

Should you find yourself unable to attend, you can transfer your ticket to a colleague. Please for instructions.

How can I become a sponsor?

Sponsoring the SAP Partner Summit for SME is a great way to promote your organization with influencers, press and media, and the SAP Partner Ecosystem.

Visit our Become a Sponsor page for more details. For questions, email

Can I speak at the event?

As an event sponsor you have the opportunity to speak as follows:

Gold Sponsor:
10 minute on-stage speaking during the plenary session on Day 1.
30 minute training breakout session on Day 1 or Day 2


Silver and Bronze Sponsors:
30 minute training breakout session on Day 1 or Day 2

Payment Instructions

PayPal Process

Recommended for attendees using a credit card issued outside the European Union.

After choosing PayPal as your payment method, click on Go to Payment.

The option to use your credit card will be displayed as well as the option to use your PayPal account if you have one.

Fill in your credit card details and follow the intructions, click continue and you’ll be redirected back to our registration page. An email confirmation will arrive in your inbox right after payment is completed.

You don’t need to have an account with PayPal to use it as a payment method.


Paying options

Credit Card (European issued credit cards):
Choose “Pay with Credit Card” button.
You will be redirected to the payment platform and upon completion of payment, an email confirmation will be sent. Attached invoice and visa letter (if needed).


PayPal (Use Credit Card or PayPal account):
Use this option if you are using a credit card issued outside the European Union.
Choose “Pay with PayPal” button.
You’ll be redirected to PayPal where an option to use your credit card will be available.
You don’t need an account with PayPal to use as payment method.


Bank Transfer:
Choose “Bank Transfer” button. You will then receive an email with intructions and all the necessary information to send the bank transfer.

Once the transfer is completed (please allow a few business days to process) we will activate your registrations and send you the corresponding invoice.


Buy 4 and get the 5th ticket free

To take advantage of the “Buy 4 and get the 5th ticket free” promotion, you must register all attendees at the same time and they must all be from the same company.

Here are some tips that you may find helpful:

1. Add more attendees by clicking the + Register Additional Attendees button on the Payment screen before choosing a payment method.
2. Once four attendees are registered, they will be shown in the User Summary and an alert will remind you that a fifth attendee will be cost-free.
3. Once a fifth attendee is added, you can check that it doesn’t add its cost to the total before payment.

If you have any questions, please don’t hesitate to contact us at:

Why does the cost of the ticket to attend the SAP Partner Summit for SME in Vienna, Austria has a 20% added VAT?

According to European legislation, admission to events, exhibitions and conferences within the EU, are subject to VAT in the country where the event takes place. As we are a European company organising an event in Europe we must include VAT in the price [Article 53 VAT Directive].
If the event takes place outside EU we don’t have to do it; this is why we don’t charge any taxes neither in Thailand nor Panama.

If these questions don’t answer your concern, please email us at